Last updated: November 2024
Cudos Creative is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us, including when visiting our website (cudoscreative.co.uk), contacting us, or using our services.
1. Information We Collect
We may collect and process the following types of personal information:
- Contact Details: Name, email address, phone number, and business details when you submit a form or contact us.
- Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited, collected via cookies and similar tracking technologies.
- Marketing Preferences: Data regarding your preferences for receiving marketing materials.
2. How We Collect Information
We collect your information in the following ways:
- Directly from You: When you fill out forms, contact us, or subscribe to our newsletters.
- Through HubSpot: We use HubSpot to manage our customer relationships and marketing communications. HubSpot may collect your data through forms embedded on our website.
- Automatically: Via cookies and tracking technologies when you interact with our website.
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services.
- Respond to your inquiries and communications.
- Send newsletters and marketing materials (with your consent).
- Comply with legal obligations.
4. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Third-Party Services: Such as HubSpot, to manage marketing and client communications.
- Legal Authorities: If required by law or to protect our rights.
5. Your Data Protection Rights
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of the data we hold about you.
- Correction: Correct inaccurate or incomplete information.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Objection: Object to the processing of your data for specific purposes.
- Portability: Request your data in a structured, commonly used format.
To exercise any of these rights, please contact us at info@cudoscreative.co.uk.
6. Cookies
We use cookies to enhance your experience and analyse website performance.
For detailed information, refer to our Cookie Policy.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
8. Security
We take appropriate technical and organisational measures to safeguard your data against unauthorised access, loss, or misuse.
9. International Data Transfers
If your data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent measures.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Cudos CreativeUnit 8, Wren’s Court
Victoria Road
Sutton Coldfield
B72 1SY
Email: info@cudoscreative.co.uk
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, we will notify you via email or website notification.